The Cookie-Cutter Stigma
Nathan Teahon, Director of Operations, defends the Cookie-Cutter approach  Have you ever noticed that there isn’t a lot of love
Defining the Right Goals
AJ Windle, Senior Operations Manager at Telepromm is featured in the October 2013 Connections magazine. Read his article about key fundamentals to
B2B Telemarketing Sales Teams Succeed with Goal Setting and Communication
At Telepromm, our B2B Telemarketing Sales teams have been laser focused on setting goals and communicating those goals throughout the organization. Goal
Is Your Organization Bulletproof?
Join Angela Garfinkel, President of Quality Contact Solutions this Thursday, April 2nd for the PACE Central Chapter Event in Omaha, NE.
Compensation Plans for Sales Agents
The world of outsourced telemarketing and B2B telemarketing has changed drastically over the last 15 years. The day to day
Outbound Marketing from Good to Great: A B2B Case Study
Wins and losses. In a world driven by sales, they’re how we are measured. By A.J. Windle, Senior Operations Manager
The Employee Engagement Factor with Telemarketing Services
According to recently published studies from the Gallup Organization, only 3 out of 10 employees are engaged in their work.
Why I Love My Team
by Nathan Teahon, Vice President I love my team. I suppose a lot of people say that, but how many
Great Results with Good Telemarketing Services Leadership
By Nathan Teahon, Vice President What does it take to be a good leader in telemarketing services? It’s an interesting question and
Telemarketing Services Management Explained
By Heather Dubas, Senior Operations Manager What is Telemarketing Services Management? I get asked this question a lot. I’ll typically answer