Increased Outbound Telemarketing Answer Rates
Using Local Caller ID services in outbound telemarketing has proven successful for increasing answer rates in the call center. Increasing
Call Center STIR/SHAKEN Authentication: Are Your Calls Signed with Full Attestation (A)?
Telemarketing appointment setting is a great way to work through cold calls. Today I received a phone call from a
Omnichannel 101: A Seamless Experience Everyone Wants
Customers expect to have seamless touchpoints across your business. Here’s why you want them to.