The Importance of Quality Data
There are so many different ways to create, capture, and return data that it can become a little complex at
Outsourced Telemarketing: Data Collection Best Practices
Capturing data during a telemarketing call seems pretty straight forward. The telemarketing agent simply types in what the customer says.
Lead Segmentation for Telemarketing Companies
Here’s a fact: Just as people have a unique set of strengths and weaknesses, outbound marketing call center operations also
Lead Segmentation for Telemarketing Companies
A key piece that contributes to the effectiveness of increased productivity is to ensure the entire sales process is optimized
7 Lessons Learned From Building Telemarketing Reports In Tableau
In telemarketing, accurate and timely data is fundamental in making intelligent business decisions. By Steve Small, Vice President of Information
8 Key Metrics Telemarketing Companies Need To Evaluate Performance
Measuring campaign performance is more important than the campaign itself. Telemarketing companies use Key Performance Indicators (KPIs) to measure, evaluate, and assess