Telemarketing Services Defined
By Nathan Teahon, V.P. of Operations Telemarketing services programs can be categorized into several different types. Let’s start with Lead Generation
Outbound Marketing Quality Monitoring Tools
Is your company’s quality call monitoring all about the Quality Assurance (QA) form? Did the representative use a rebuttal? Check.
Outbound Marketing Wireless Success Story
By Heather Dubas, Operations Manager Imagine that sinking feeling you get when you see the alerts and hear the warning
Inbound Calls Improve Outbound Marketing Program Results
By Angela Garfinkel, President and Founder In the 80’s and 90’s, outbound marketing agents never provided a direct callback phone
5 Best Practices For Selecting An Outbound Marketing Vendor
By AJ Windle, Senior Operations Manager Outbound Marketing Vendor Selection for B2B telemarketing can be difficult. Where do I start? Which center
How to Get Quality Appointments Using Telemarketing Services
By AJ Windle, Senior Operations Manager What would you say if I told you “You can have endless appointments at
A Third Party Can Maximize Outbound Telemarketing Results
Using a third party organization will increase your outsourced telemarketing program performance nine times out of 10. By Angela Garfinkel,
How to Fix Your Outbound Marketing Program
By Nathan Teahon, Vice President So, you’re a Telemarketing Services manager overseeing an outbound marketing campaign. This campaign has proven successful in the past.
Outbound Marketing Glossary of Terms
Not knowing the industry the way that we do, we wanted to provide an Outbound Marketing Glossary of Terms so
Telepromm Reps Produce the Best Outbound Marketing Results
By Marcia Jenkins, Senior Operations Manager At Telepromm, I am responsible for managing a team of about 30 Inside Sales